Delivery of your pet portrait

UK delivery

For UK delivery, I use the trusty old Royal Mail Special Delivery service or Parcel Force depending on the size. Either way, the portrait will be safe. I will contact you to let you know when your portrait is ready and it should arrive the next working day. Parcels can be tracked so if the portrait is overdue from when I confirmed despatch, please contact me. If you are local to me e.g. The Medway towns/Canterbury/Maidstone ( I live in Maidstone, Kent) I am more than happy to deliver in person.

USA delivery

I am very pleased to say that I do ship to the USA. Postage starts from £12 for small painting or drawing by Royal Mail Airsure or International Signed For. This usually takes 3-5 days from the date of posting. Please contact me for a price for larger portraits and I will find out from the post office for you.

European and overseas delivery

For delivery outside the UK the portrait will arrive to you by 'Airsure' or 'International signed for', which is an overseas delivery service provided by The Royal Mail. This is also a very safe and efficient method of delivery. This usually takes between 5-10 days and can be tracked along the way. Please contact me if your portrait is overdue from when I confirmed its despatch. Please contact me for a quote on the delivery of your portrait, as a rough guide the postage can range from £6 to £15 depending on portrait size and destination.

Packaging

I take great care to ensure that your portrait arrives to your home in perfect condition. Here is my secret!

Pencil drawings

I NEVER roll my drawings or post them in a tube. Therefore you will find that I send all of my drawings flat, maintaining them with a rigid piece of hardboard. First the portrait is wrapped in a couple of layers of acid-free white tissue paper secured with a ribbon and place it between a sheet of hardboard and a sheet of cardboard. I then wrap it in plenty of bubble wrap and finish the parcel with brown paper and a waterproof posting bag.

Oil paintings

Oil paintings are packaged in a similar way to pencil drawings. I wrap them in acid-free white tissue paper bound with a ribbon. Then it goes between two sheets of cardboard wrapped in plenty of bubble wrap. I then add a layer of brown parcel wrap and slip it into a waterproof posting bag.